We take data privacy very seriously and are committed to protecting your personal information.
We will collect personal information from you in order to provide services for you. We will not collect personal information from you unless it is reasonably necessary for, or directly related to, any one or more services that we provide or functions that we carry out.
Personal information that we may collect from you includes, but is not limited to: your name, date of birth, addresses (residential, postal and email), telephone numbers, occupation, financial information, marital status, details of any dependants and other properties owned by you. If at any time you believe that the information collected by us is not correct, please contact us immediately.
Where reasonably possible, we will collect personal information directly from you. Ways we may do this include through your access and use of this website, by telephone, letter, fax or email, during conversations between you and our representatives, by entering competitions, promotions or requesting information from us and by completing surveys or providing feedback to us. Sometimes we may need to collect personal information from a third party (e.g. your lawyer, financial institution or employer) or from publicly available sources.
We may share your personal information with our related bodies corporate, and in doing so, we will take reasonable steps to keep such information strictly confidential.
Due to the services we provide, it may be necessary for us to enter your personal information into form generating software, such as RealWorks, and other real estate websites. You acknowledge and accept that such websites may allow third parties to use or disclose information entered into those websites.
We may store your personal information in hard copy documents or electronically. We may rely on third party suppliers to provide specialised services such as webhosting, cloud computing technology and data storage services.
We will take steps to ensure that any personal information you provide to us via our website is protected. This may include the use of firewalls and data encryption. Due to the nature of the internet (to which our website is linked), we cannot guarantee the security of transmission of information that you provide to us and accordingly, you provide such information at your risk.
You may request any personal information held by us. We will comply with our obligations at law in providing that information to you.
If you are not happy with how we have handled your personal information, please contact us immediately. If you are not satisfied with how we handled your complaint, you may contact the Australian Information Commissioner on the below details.
Officer of the Australian Information Commissioner (OAIC)
GPO Box 5218
Sydney NSW 2001
1300 363 992
We may use a “cookie” when you access our website. This allows us to recognise your computer and keep track of your activity on our website. Our cookies do not collect personal data. You may configure the browser on your computer to not accept cookies.